Field Operations Manager
The Field Operations Manager at Lovett Deconstruction facilitates coordination and improvement of all of the organization’s field operations, The work of this position focuses on creating and maintaining systems to ensure smooth functions including project start-up through completion; and, clear communication, and connection between field and office staff. The Field Operations Manager strives to create effective operating systems, or maintain those in place based on evolving industry regulations, field crew effectiveness and satisfaction, office efficiency and communications, and opportunities to increase sustainable practices.
Contribute towards the achievement of company’s strategic and operational objectives
Coordinate with the business operations manager, safety manager, scheduler, warehouse manager and owners to investigate problems and improve systems in support of stronger operations
Utilize many veins of inquiry to gather information to create or improve existing systems including, research of industry practices and technology, observation, crew surveys, formal and informal interviews, and data analysis
Ensure that the work being done in the field is correct, cost-effective, timely and in alignment with company standards and specifications
Communicate clearly and regularly with office staff
Research solutions, communicate ideas clearly, ask for feedback, and integrate ideas into working proposals if a problem arises
Design individually or collaboratively, trainings that meet goals of improved operation in the field
Help others solve problems especially as they intersect with your particular domain
Develop systems to support the field policies and procedures at Lovett Deconstruction
Utilize multi-modal communication and data analysis tools
Articulate, maintain, and improve quality control through job starts, site visits and employee check ins
Provide tool and/or material delivery and pick-up, as needed
Develop and deliver training for field staff regarding standard operating procedures and systems
Maintain inventory on hand and related invoices
Keep current information on suppliers and pricing
Maintain logs and information related to tool distribution and purchase
Recommend tool and equipment purchases as needed
Provide performance reviews and other performance related feedback
Oversee employee training
Design and implement regular crew lead check ins
Design and coordinate systems to train new field staff working to continually improve the experience and effectiveness of training experience for new employees
Reference the SOP handbook regularly, suggest and implement improvements in collaboration with Safety Manager and owners
Encourage communication by offering avenues for feedback, personal check-ins with both leads and crew, surveys, or all-staff activities
Implement and promote environmental considerations and sustainability practices in company operations
Proven work experience as an operations manager
Adequate knowledge of organizational effectiveness and operations management
Competent IT skills with an ability and desire gain necessary skills
Leadership and organizational skills
Ability to effectively communicate with all levels of the organization
Strong interpersonal skills
A passion for efficiency
Strong time management skills
Solution-oriented response to problems in the office and the field
Experience with operating systems
Genuine desire to improve the company and retain employees through a positive and supported employee experience
Budget development and oversight experience
Familiarity with business and financial principles and practices
Working knowledge of budgets, forecasting and metrics
Experience in the field of sustainability
PROFICIENCY LOOKS LIKE:
You do your job to the letter. You handle the many aspects of your job easily and you collaborate well. You fulfill the daily, weekly, and monthly requirements of your tasks. You communicate regularly with staff and field employees. You conduct regular trainings and assessments of systems, both formally and informally. You readily apply solutions offered by the owners or other staff integrating these into operational or policy changes. If a problem arises you eagerly research solutions, communicate ideas clearly, ask for feedback, and integrate ideas into working proposals.
EXCELLENCE LOOKS LIKE:
You take pride in your job and it shows. You are able to see the big picture of the operating systems and their intersection with employees. You demonstrate a passion to improve the company and support its employees by seeking effective solutions. You take ownership of your job and see potential for growth, improvement, and promotion in the company. You rarely need reminders about any aspect of your job. You consistently meet your daily, weekly, and monthly objectives fulfilling tasks easily and with enthusiasm. Employees express confidence in the training they receive under your direction. You readily apply solutions offered by the owners or other staff, integrating these into operational or policy changes. Your communication is clear and your collaboration is impeccable.
At minimum an annual review of your job will be conducted with one or both of the owners, typically scheduled for the month of the year you were hired. Less formal, quarterly check-ins will also be conducted, but we have an open door policy when it comes to feedback. If, at any time you would like to chat about your performance, goals, or questions you have about any aspect of your work, we encourage you to schedule time for a chat.
The requirements outlined above are expected to be carried out thoroughly and proficiently. We expect our employees to strive for excellence in performance in as many areas as possible. We value your role in the company and understand it is our job to support you as you strive for excellence. To that end, assessment is a two-way street and we look forward to collaboration, productive, and constructive dialogue to help you meet your career goals and to make this company a great company to work for.
When applying please include a resume and cover letter.